London's Emergency
Appliance Repair
Specialists

In most cases we attend the same day. For genuine emergencies — particularly fridge freezer breakdowns where food is at risk — we aim for a 2–4 hour response window across London and nearby areas.

You see your exact price on screen before you pay — enter your postcode, appliance and fault in the booking form and it is worked out for you. That price covers the call-out, the diagnosis and the repair labour, and it is paid in full online when you book. There is no single flat rate: prices vary with the day, the time of your slot, same-day and Sunday bookings, the Congestion Charge zone and premium brands. Parts are never included. If one is needed we quote it separately and only fit it once you approve. If a part has to be ordered and we come back another day to fit it, there's no second call-out and no extra labour charge. You only pay for the part.

Yes — we repair all brands including Bosch, Siemens, Samsung, LG, Miele, AEG, Hotpoint, Indesit, Beko, Zanussi, Whirlpool, Neff, Smeg, Electrolux, Rangemaster and many more.

Every repair carries a 12-month workmanship guarantee. If the same fault occurs within 12 months of our visit, we return and fix it at no additional charge. Guarantee terms apply.

Yes — all engineers are fully qualified, manufacturer-trained, and fully insured. They are directly employed (never subcontracted) and carry ID on every visit.

Yes — evening, weekend and Sunday slots are priced differently from standard daytime rates, and same-day bookings, the Congestion Charge zone and premium brands can affect the price too. You never have to guess: the booking form shows your exact price on screen before you pay.

In some cases an appliance may be BER — Beyond Economical Repair. If that is the case our engineer will tell you straight. The price you paid covers the call-out and the diagnosis, so it still applies once the engineer has attended, but nothing further is charged if the repair cannot go ahead.

We cover a wide area across London — North West (Camden, Hampstead, Kilburn), North (Islington, Finchley, Enfield), Central (Mayfair, Soho, Clerkenwell), West (Kensington, Ealing, Hammersmith), East (Shoreditch, Hoxton, Walthamstow), South & South West (Tooting, Barnes, Kew, Twickenham), plus southern Hertfordshire. Call us if you're unsure and we'll confirm your postcode in seconds.

Yes in the majority of cases. Our engineers carry the most common spare parts for all major brands. If a specialist part is required, we source and fit it — usually within 24 hours.